Frequently asked questions
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Landlords
What does it cost to let through Nordic Housing?
The letting is no cure, no pay: if we find no tenant, you pay no fee. The fee is agreed before we start and is settled only once the lease is signed. The commission agreement can be cancelled from one day to the next.
Who typically rents through you?
First and foremost relocated staff from larger Danish and international companies, embassies and consulates. They are tenants on proper terms, with an employer behind them and a clear timeframe. Beyond that, private Danes and families who need a home for a period, for instance in connection with an insurance case or the sale of their own home.
How short a period can I let my home for?
The law sets no lower limit, but a fixed-term lease must be sufficiently justified by your circumstances as a landlord (Danish Rent Act § 173). Typical valid reasons are a posting abroad, a temporary stay elsewhere, or that the home is to be sold or used by the family later. We arrange lets from about three months to several years, and we help word the justification correctly in the lease.
Furnished or unfurnished?
Both let well. Homes for shorter periods let fastest and at the highest rent furnished, because our international tenants need to move in with a suitcase. Homes let for a long time are often unfurnished. The advantage of furnished is that you do not have to empty the home and that the rent is typically higher. The disadvantage is ordinary use of the contents, but only ordinary wear is yours to bear; damage is covered by the deposit. Our advice: remove things of great personal or financial value, and remember an inventory list, which becomes part of the move-in report.
Does it matter which floor the flat is on?
Rarely for the rent. What matters is the home's condition, layout and location, and whether it suits the tenant's needs. First to third floors are most in demand, and flats high up without a lift can be harder to let to older tenants and families with small children. A lift is a real plus that appeals to every kind of tenant and can show in the rent.
What condition does my home need to be in?
The home must be cleaned, tidy and working: kitchen, bathroom, water, heating and appliances must function. That is the requirement, and it is normally not a problem. If you want to optimise the rent, we recommend considering fresh paint and floor treatment before letting. That typically gives a higher rent, and it makes it far easier to document the home's condition at move-in and move-out.
How quickly do you find a tenant?
We can never promise a date, but we can say what makes the difference. We always recommend that the home is photographed straight away and that the pictures show a neat, presentable home from its best side. The tenant's first impression usually decides whether they want to see the home, and so how fast it can go. On top of that we have strong demand from companies and relocation agencies, so we often have a tenant in the register before the home goes online.
Who should sign the lease, the tenant or the company?
As a rule we recommend that the tenant signs, possibly with the company as guarantor. The tax advantage of the company renting is gone, and a company today has exactly the same rights as a private tenant. If the company rents, always agree who is to live in the home. We advise against leases where the occupant can be swapped during the term, because it means more wear and less overview.
How large may the deposit and the prepaid rent be?
The deposit may be at most three months' rent, and on top of that you may require up to three months' prepaid rent (Rent Act § 59). Utilities are not counted. The deposit stands as security for the tenant's obligations at move-out and may not be used for anything else. We collect the deposit and the first rent before the keys should be handed over.
What happens at move-in and move-out?
If you let more than one home, move-in and move-out inspections with a written report are required by law (Rent Act §§ 90 and 187). The move-out inspection must be held no later than two weeks after you know the tenant has moved out, the tenant must be summoned in writing with at least a week's notice, and the report is handed over at the inspection or sent no later than two weeks after. Miss the deadlines and you lose the right to have refurbishment paid from the deposit. If you let only one home, inspections are not required, but we always recommend them, because the report is your evidence. Our property inspectors prepare the reports with photos, either as an add-on or as part of the management agreement.
What can I require refurbished at move-out?
The tenant must return the home in the same condition as at move-in apart from ordinary wear and tear. You cannot require the home newly refurbished, only the necessary standard refurbishment (painting, floor treatment, cleaning) and repair of damage the tenant is responsible for. This is where the move-in and move-out reports make all the difference, because they show what has changed.
When must the deposit be settled?
The Rent Act sets no fixed deadline, but the settlement must happen without undue delay once the move-out report and any tradesmen's invoices are ready. In practice rent tribunals and courts typically accept a few weeks.
What does the management agreement include?
Collection of rent and utilities, contact with the tenant throughout the period, coordination of tradespeople for faults and defects, move-in and move-out reports and settlement of the deposit. You receive the rent directly and have a named contact with us who knows both the home and the tenant.
Do I pay tax on the rental income?
Yes, rental income is taxable. If you let your own year-round home for a period, you can choose between a standard allowance and an accounts-based statement of actual costs, and the rules depend on the type of home and the period. We do not advise on tax, but are happy to refer you to the accountant we work with.
Tenants
How do I apply for a home with you?
Send us a short description of what you are looking for: area, number of rooms, move-in date, period and budget. We match you with homes in our register, including those not yet advertised, and invite you to a viewing. You can also save homes to your list and request a viewing straight from the home's page.
Does it cost me anything as a tenant?
No. Searching and renting through Nordic Housing is free. Our fee is paid by the landlord, and the Rent Act forbids a tenant paying to be assigned a home.
What information do I need to give to be approved?
A copy of your passport or ID, documentation of income or employment (typically an employment contract or a letter from your employer), and who will live in the home. If you come through a company or a relocation agency, they often handle most of it. We treat the information confidentially and share only what is necessary with the landlord.
How large are the deposit and the prepaid rent?
The deposit is at most three months' rent, and on top of that the landlord may require up to three months' prepaid rent (Rent Act § 59). Both amounts and the first month's rent must be paid before you get the keys. The deposit stands as security for the home's condition at move-out, and prepaid rent is used as payment for the last months of the tenancy.
What is included in the rent?
That is set out in §§ 3 and 5 of the lease. Typically water, heating and electricity are not included in the rent and are paid as consumption, either on account to the landlord or directly to the utility company. Internet and TV are agreed separately. If the home is furnished, the contents are included and are listed in the inventory.
What happens at move-in?
You take part in a move-in inspection with our property inspector, where the home's condition is reviewed and photographed in a move-in report. If you discover faults or defects after the inspection, report them to us in writing no later than two weeks after move-in so they go into the report. The report is your security at move-out.
Who do I contact if something breaks?
Your named contact at Nordic Housing, when the home is under our management. Send an email with photos and we coordinate with the landlord and a tradesperson. For acute damage (water damage, no heating, power failure) you call us, and outside opening hours you contact the emergency number in your welcome email.
What do I maintain myself?
That is set out in § 8 of the lease. In most of our tenancies the landlord has the interior maintenance, and you take care of ordinary cleaning, replacing bulbs and batteries, descaling and reporting damage straight away. Damage you or your guests cause you make good, whoever has the maintenance obligation.
May I keep pets?
Only if agreed in writing with the landlord and written into the lease. Ask us before you apply, so we only show you homes where it is possible.
May I sublet the home or have a partner move in?
Subletting all or part of the home requires the landlord's written consent in our tenancies, so always contact us first. A spouse or partner can move in, but we need to be told, so the person is on the lease and in the household.
Can I end the tenancy early?
If the tenancy is open-ended, you can give three months' notice to the first of a month. If it is fixed-term, it is as a rule non-terminable during the period unless the lease gives you a right to terminate. If you are posted elsewhere or have to go home early, talk to us as soon as possible. We often find a solution with the landlord, for instance by finding a new tenant.
Do I need insurance?
Yes, we recommend contents insurance with liability cover. The landlord's building insurance does not cover your contents, nor damage you yourself cause to the home or its contents. If you come from abroad, we can refer you to insurers who write policies without a Danish CPR number.
Can I register my address and get a CPR number at the home?
Yes. You can use the home as your registered address, and we provide the documentation the municipality and International Citizen Service need, typically the lease. Note that the lease must state who lives in the home.
How does move-out work?
Notice must be given in writing. We summon you to a move-out inspection with at least a week's notice, no later than two weeks after move-out, where the home's condition is compared with the move-in report. The home must be handed over cleaned, emptied and with all keys. You are liable for damage beyond ordinary wear and tear, but the landlord cannot require the home newly refurbished. You get the move-out report at the inspection or no later than two weeks after.
When do I get my deposit back?
Once the move-out report and any refurbishment invoices are ready, we make a written statement and pay out the balance. The law sets no fixed deadline, but it must happen without undue delay, in practice within a few weeks. Remember to give us your account details, also if you move abroad.
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